Wela Craft
Watch repair services at Wela Craft
Our Services

Three services. One standard of work, regardless of which you choose.

Whether your watch needs a routine service or a thorough overhaul, the same care and process applies. Fixed pricing, written reports, no work without your agreement.

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Our Approach

How every service works, before and after you hand the watch over

Each of our three services follows the same underlying methodology: inspect first, report findings, agree on scope, do the work properly, test thoroughly, report again. The scope changes between services. The approach doesn't.

Inspect

Written assessment of condition

Agree

Discuss scope and any parts needed

Service

Work carried out to agreed scope

Return

Timed, checked, and reported

Mechanical movement servicing
Service 01

Mechanical Movement Servicing

฿3,600 per service

A full disassembly, cleaning, and lubrication service for mechanical and automatic timepieces. Our watchmaker inspects each component, replaces worn parts where needed, and reassembles the movement with care before timing it over several days. Suitable for everyday wear pieces as well as older heirloom watches. Includes a written condition report so you understand exactly what was done.

  • Full disassembly and ultrasonic cleaning
  • Fresh lubrication of all relevant components
  • Worn parts replaced (discussed and agreed beforehand)
  • Multi-day timing runs across multiple positions
  • Written condition report included

Typical timeline

10–14 working days. This accounts for careful disassembly, cleaning, potential parts sourcing, reassembly, and multi-day timing runs.

Best suited for

Mechanical and automatic watches that are running poorly, keeping poor time, have not been serviced in several years, or have been recently acquired and need a full assessment.

Enquire About This Service
Service 02

Crystal & Case Restoration

฿5,800 per service

Gentle restoration of the visible exterior, including scratch reduction on the case, polishing where appropriate, and replacement of cracked or clouded crystals. We aim to preserve the original character of the piece rather than over-restore it, and we discuss options with you before any work begins. A considerate choice for watches with sentimental value.

  • Scratch reduction and case surface attention
  • Crystal replacement — sapphire, mineral, or acrylic as appropriate
  • Case polishing where requested and appropriate
  • All work discussed and approved before proceeding
  • Preservation of original patina and character where desired

Typical timeline

5–8 working days for most cases. Crystal sourcing for unusual specifications may extend this slightly — we'll advise at inspection.

Best suited for

Watches with a cracked, scratched, or cloudedcrystal; cases with surface damage from regular wear; pieces where the exterior condition is the primary concern rather than the movement.

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Crystal and case restoration
Heritage overhaul package
Service 03

Heritage Overhaul Package

฿7,900 per service

A comprehensive service for vintage and complicated watches, combining movement work, case attention, water-resistance checks, and gentle dial preservation. Each piece is handled individually, with progress shared at each stage and no work undertaken without your agreement. Ideal for treasured pieces that you would like to keep wearing for years to come.

  • Full movement service as per Service 01
  • Case and exterior attention as per Service 02
  • Water-resistance check and gasket replacement where applicable
  • Gentle dial preservation — cleaning without damage
  • Stage-by-stage progress communication
  • Full written condition report at completion

Typical timeline

3–4 weeks for most pieces. Vintage or complicated movements may require additional time for parts sourcing. You'll be informed at each decision point.

Best suited for

Vintage watches, family heirlooms, complicated movements, or any piece that has significant sentimental or monetary value and deserves thorough, comprehensive attention.

Enquire About This Service
Decision Guide

Which service is right for your watch?

If you're unsure, bring the watch in and we'll advise you honestly after an inspection.

What's included Movement
Service
฿3,600
Crystal & Case
Restore
฿5,800
Heritage
Overhaul
฿7,900
Full movement disassembly & cleaning
Multi-day timing runs
Crystal replacement
Case scratch reduction
Water-resistance check
Dial preservation
Written condition report
Pricing

Fixed rates, no hidden additions

Movement Service

฿3,600

Per watch, parts extra if needed

  • Disassembly & ultrasonic clean
  • Lubrication & reassembly
  • Multi-day timing
  • Condition report
Enquire
Popular

Crystal & Case

฿5,800

Per watch, crystal sourcing if needed

  • Crystal replacement
  • Case scratch reduction
  • Polishing (if requested)
  • Condition report
Enquire

Heritage Overhaul

฿7,900

Per watch, parts discussed separately

  • Full movement service
  • Case & crystal work
  • Water-resistance check
  • Dial preservation
  • Stage updates + full report
Enquire
Technical Standards

Applied across all three services

Secure Handling

Every piece is individually tagged and tracked from receipt to return. Stored in a locked, monitored workshop for the full duration.

Professional Equipment

Ultrasonic cleaning baths, precision timing machines, and proper watchmaking tools used on every job — not consumer-grade substitutes.

Client Approval Required

Any work beyond the initial agreed scope requires explicit client confirmation. We don't make unilateral decisions about your property.

Honest Timelines

We give realistic timelines and stick to them. If something changes, you hear from us before the deadline passes — not after.

Written Documentation

A structured condition report accompanies every completed service. The record is filed on our side and given to the client to keep.

Genuine Parts Only

Where parts are needed, we source manufacturer-appropriate components. Substitute or generic parts are not used without your knowledge and consent.

Get started

Not sure which service your watch needs?

Bring it in and we'll inspect it for free and advise you honestly. No obligation to proceed.

Contact the Workshop